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Selected projects
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Customer-service agent in Copilot Studio with custom Python tools
Cut first-response time for a 40-agent service desk without replacing the CRM.
- Copilot Studio
- Azure Functions
- Python
- Dataverse
- Custom connectors
Document-processing agent on Azure AI Foundry
Structured extraction from 60k mixed-quality supplier documents per year.
- Azure AI Foundry
- Python
- Azure Functions
- Blob Storage
- Power Apps
Power Platform ALM & governance rollout for an enterprise
From 300 ungoverned apps to a managed platform with a documented path to production.
- Power Platform
- Dataverse
- Azure DevOps
- Managed Environments
- CoE Toolkit
Latest writing
All postsBuild Diaries18 Jun 2026 · 1 min
Build diary: shipping a Copilot Studio agent to production in six weeks
What the six weeks actually looked like: two spent on evals, one on tools, and three on the boring parts nobody demos.
Licensing & Pricing09 Jan 2026 · 1 min
Licensing and pricing for Copilot Studio agents
How message packs, Power Platform capacity and Azure consumption add up, and how to estimate a per-conversation cost before you build.
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My agent answers questions about my work.
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